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PRODUCT DESIGN + LEADERSHIP · CHICAGO, IL​

I make complex products clearer and help teams do their best work.

I’m a product designer and design leader with 20+ years of experience moving between strategy and craft: framing problems, mapping workflows, exploring concepts, shaping systems, and helping teams turn ambiguity into useful, measurable experiences.

Alex Thanasenaris, product design leader.

20+

years in product design

15

designers led at peak

30M+

users impacted

2

daughters - my most important leadership role

Verizon Logo
Sprout Social Logo
Paylocity Forward Together Logo
Here Logo
Schawk Logo
Fry Logo
Walgreens Logo

FEATURED WORK

​​Case Studies

Five Sprout Social Care screens illustrating unified workflows for customer messages, cases, notifications, and team queues.

Unifying Complex Workflows to Boost Adoption & Efficiency

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My contribution: Product strategy · Workflow design · Design direction · Team leadership

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Helped transform a fragmented Care experience at Sprout Social into a more scalable, enterprise-ready platform—connecting customer needs, complex workflows, product strategy, and design execution.

Enterprise UX

Team Leadership

B2B SaaS

Customer Care

Modern Workforce Index dashboard showing a workforce score, industry benchmark, and recommended improvement actions.

Building a User-Centered Product Development Culture​

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My contribution: Research · Product strategy · Information architecture · Design operations

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Reframed an underperforming analytics experience while helping establish a more user-centered way for Product, Design, and Engineering to work together.

Design Ops

HR/Payroll SaaS

Research

Analytics

Projects

Combined network-operations dashboard with site, ticket, and device totals, a nationwide health map, SLA metrics, and bandwidth charts.

VERIZON · DASHBOARD

Designing the Network Operations Dashboard for Verizon FWA

Designed a unified network operations experience that turns complex fleet data into clear, customizable paths from network-wide health to device-level detail.

Dashboards

Analytics

Paylocity mobile concepts for Home, Resources, and Pay using a shared navigation and visual system.

PAYLOCITY · MOBILE IA & CONCEPTS

Rebuilding the Information Architecture for Mobile

Unifying Paylocity Mobile’s core experiences through a scalable IA and end-to-end flows.

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Mobile

Information Architecture

WHAT I BRING

How I Work

01

Find clarity in complexity

I like messy product problems. I break down workflows, customer needs, system constraints, and business goals until the team has a shared understanding of what we’re actually solving.

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04

Partner from problem to delivery

I work closely with Product and Engineering from early framing through execution. Design is most effective when it helps shape the problem—not when it arrives after the decisions have already been made.​

02

Make ideas tangible
 

I use flows, diagrams, prototypes, workshops, and increasingly AI-assisted tools to get ideas out of conversations and into something teams can react to, test, and improve.

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05

Connect craft to outcomes

Good design should create value people can feel and organizations can measure. I connect experience decisions to adoption, efficiency, customer outcomes, and business performance.

03

Think in systems
 

A screen rarely exists in isolation. I look across information architecture, workflows, design systems, accessibility, and the larger product ecosystem to create experiences that hold together at scale.

06

Make the people around me better

Leadership is still a core part of how I work. I mentor, critique, create clarity, and build environments where designers have both ownership and support. The goal isn’t to own all the work—it’s to raise the quality of the work around me.

READY TO CONNECT

Looking for a design leader who can move between strategy and craft?

© Copyright 2026 - Alex Thanasenaris - All rights reserved. 

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